Mastiff Manager program
The Mastiff Manager program is the foundation beneath every
service we provide at Mastiff Technical Services. The Mastiff
Manager program is designed to give you all the advantages
of having your own IT Manager, without the costs. A Mastiff
Manager will be your partner in assuring that you are getting
the most out of your technology dollars and that you are
leveraging technology to its fullest advantage.
Needs Assessment
Your Mastiff Manager will be able to find what your real
needs and issues are so we’re not just treating symptoms.
This prevents frequent service calls for repeating problems.
Create a Plan
Once the needs of an organization are understood your IT
Manager will create a plan to meet them. This plan will
include timelines, pricing and implimentation details. This
plan will be reviewed between you and your Mastiff Manager
to insure that you are in agreement.
Build the Team
Your Mastiff Manager will build a team that will meet your
needs. Depending upon your needs, your Mastiff team could
be a single consultant, a group of Mastiff employees or
specialists under contract with Mastiff.
Discount support services
When you sign up for the Mastiff Manager program, you get
a discount off the cost for Mastiff support services. Typically
this can be more than 10% off the price for service calls,
software or hardware installations and more.
Focus Resources
Using your money and technology resources wisely is a key
priority for your Mastiff Manager. Buying more than you
need is a common problem with IT expenditures. A Mastiff
Manager can stop this from happening. Your Mastiff Manager
will also make sure that you are buying systems that you
will be able to use and not just a fancy tool that collects
dust.
Personalized Service
Your Mastiff Manager will know you and your business and
be able to communicate on a level that is both effective
and efficient. You’ll be able to build a relationship
with your Mastiff Manager and a history of success.
Project Management
Once the work begins, your Mastiff Manager will be responsible
for making sure that everything is getting done and that
it is done right. You will not need to check up on the status
of your projects, because your Mastiff Manager will be doing
it for you and will be sending you updates. A Mastiff Manager
will insure that work that has been agreed to is completed
in a satisfactory manner and on budget.
Single Point of Contact for Technology
One call and you know that someone will be looking after
your problem or trying to find a solution to a technology
need.
